Policy last updated Tue 1 Jun 2021
Who we are
Run Robin Limited is a consultancy business registered in England, Company No. 11609096, at Ground Floor, Unit B Lostock Office Park, Lynstock Way, Lostock, Bolton, England, BL6 4SG. Its office and correspondence address is CEME Launchpad Centre, Marsh Way, Rainham, RM13 8EU.
The personal information we collect
Run Robin is committed protecting and respecting your privacy. Primarily, we do this by only collecting the minimum personal data needed, and to ensure it is processed in a way that is lawful, fair, and transparent.
Usage data – information about how our website is accessed and used, including your computer’s IP address, browser type and browser version; the pages of our website that you visit; the time and date of your visit; and unique device identifiers and other diagnostic data;
Cookies – identifiers to facilitate your browsing sessions, preferences and security.
Should you wish to provide it, we may collect:
Your contact details, including your first and last name, email address, and phone number.
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you to facilitate the operation of the website. The usage data and cookies provide a means to ensure the website is secure and free of any technical issues.
If you choose to provide contact details, we will use this to respond to your message and use them for the purpose of maintaining any communication your initial approach generates. You are free to revoke consent for this purpose at any time by contacting us as indicated above.
Your personal information is not shared with any third party, but will pass through our service providers to fulfil the communication the website and contact form provides. The only exception is when we are forced to disclose your data by legal or regulatory obligations.
How we store your personal information
Your data is securely stored in the UK and EU by our service providers. Technical data for the operation of the website will be regularly removed, but will be retained for no longer than 1 year. Personal information voluntarily supplied through the contact form or cookies banner will be held indefinitely, so we can store your consent and maintain your communication (or request not to receive communication) options. However, can be removed by request at any point, by contacting us at firstname.lastname@example.org
Any Personal Information collected is done within the bounds of the General Data Protection Regulations (GDPR), which places conditions on processing such data and provides the following rights for you:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
You may correct factual errors in your information by sending us a request with credible evidence of the errors. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. Please contact us if you wish to make a request at email@example.com
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office.
Privacy of children
As a B2B business, we have no need to collect information from children, and do not seek to receive any. If we learn that we have received personal information about a child, we will take steps to delete such information immediately.
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